Texas One Call is a computerized notification center, which establishes a communications link between those who dig underground (excavators) and those who operate underground facilities (operators). Texas One Call center is funded by members who are operators engaged in:
- Communications
- Gas Distribution
- Gas Transmission and Gathering
- Electric Power
- Products/Pipelines
- Water and Wastewater
(Water and Wastewater are "Class B" facilities per HB2295 and are NOT required to register with a one call notification center)
Texas One Call will determine from the excavator the location of the work.
Texas One Call will notify all its members with underground facilities in the area where the excavation will take place as well as all registered notification centers in Texas.
All operator members of all registered notification centers will mark their facilities in the area of the excavation. ONLY ONE CALL IS NECESSARY.
The toll-free Texas One Call phone number is 1-800-245-4545 and the website is http://www.texasonecall.com.
- Gary Craig - Vice President and Liaison - Gary's experience includes 27 years of Communications management and over 25 years of one call operations as a utility board member, outside liaison and call center manager. His 25 years experience as President of a municipal water utility, 25 years as a member of One Call Systems International and experience as a member of the team that produced OPS' "Best Practices" brings special insight into One Call operations management.
Phone: (281) 970-0505
Fax: (281) 970-0110
Email: gcraig@1-call.com
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Craig Fink - (PGH) Customer Service / Database Manager - Craig has 26 years experience in data processing and 23 years direct experience in One Call operations including call center operator, computer operator, computer programmer, customer service, and database administration. He also maintains and updates the Texas databases.
Phone: (412) 415-5054
Email: cfink@1-call.com
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Customer Support - For transmission problems, resends of tickets and audit reports, research of archived and current ticket data:
Phone: 412-415-5068